We collect usage information on your computer hardware and software when you use the Services. This includes information such as your IP address, operating system and browser type, the address of a referring website or a website to which you exit, access date and time, items you click on, pages you view and the amount of time you spend on particular pages. This information is used by CommonCounsel to maintain the quality of Services we provide and to provide statistics regarding the use of Services. We may use tracking pixels to collect information that helps us provide our Services to you. “Do Not Track” signals sent have no effect on the collection of personal information by CommonCounsel. Further, other parties who provide data analytics services to us, including Google Analytics, may collect personal information about your online activities when using CommonCounsel. We will only share browser-level data through third party vendor tracking services such as Google Analytics. We may use your email addresses to send targeted advertisements and relevant information through third party advertising platforms such as Mailchimp.
Please note that the aforementioned third parties may have different policies with respect to “do not track” signals and we encourage you to review those policies.
We reserve the right to use tracking to remarket based on user behavior and preferences. We may target users with advertisements and/or content based on stated interests or preferences, geographic location, business or industry.
We collect and store Personal Information that you provide to us when accessing or using the Services. "Personal Information" means information relating to a person who is or can be identified directly from that information including, without limitation, your email address, name, address or telephone number. For certain Services, we may collect and store credit card and billing information. Personal Information does not include: (1) aggregated or anonymized information; (2) any publicly available information about lawyers; (3) information about you that is provided by third parties; or (4) information that is posted to publicly accessible areas of the Services. We may also collect anonymous demographic information such as your zip code, age, gender, preferences and interests. Examples of Personal Information we collect include information that you provide when you (a) sign up to find a lawyer, (b) create or update your CommonCounsel profile, (c) communicate with us, (d) purchase services from us, (e) search for, contact or recommend/write a review of a lawyer, or (f) submit ratings or endorsements. If you are a lawyer and enter profile information ("Profile"), or post information using your Profile, we may also collect verification information.
We also automatically collect certain information through the use of "cookies" and similar tracking technologies to help personalize and improve your online experience. Cookies are text files that are placed on a user's computer or device at the request of a website to enable the website to recognize previous visitors and retain information such as user preferences and history. You may accept or decline cookies and most browsers automatically accept cookies. However, if your browser is set to not accept cookies or if you reject a cookie, you may not be able to fully utilize the Services.
We may also use third parties to display and target ads, provide certain functionality, or to place their own cookies and other tracking technologies to collect, track and analyze usage and statistical information from users. We are not responsible for the information collection practices of any third parties.
INFORMATION POSTED TO PUBLIC AREAS OF THE SERVICES
Personal Information that you post to public areas of the Services or via your Profile may become publicly available and is no longer considered Personal Information. Your posting to such public areas of the Services constitutes consent to share such information publicly, and you should assume that such information will be shared, including via search engines and other tools to locate information online.
USE OF INFORMATION OTHER THAN PERSONAL INFORMATION
We use information other than Personal Information, including aggregated or anonymized information, for ad targeting, to analyze trends, administer the Services, improve customer service, diagnose problems with our servers, track user movement, and gather demographic information for aggregate use and we may disclose and use information other than personal information to or with third parties.
USE OF PERSONAL INFORMATION
We use Personal Information to facilitate your use of the Services, to process your requests or transactions, to provide you with information, products and services you request, to administer and assist us with the operation of our business, and for the purpose for which the information was provided. We may use the information we collect to send you news relevant to you or in accordance with your preferences. We may also send you advertisements from third parties. We may contact you to participate in surveys to conduct research on current services or potential new services that we might offer. We do not sell, rent or lease our customer lists to third parties. However, we may contact you on behalf of third parties about an offering that may be of interest to you. In such cases your personal information will not be transferred to the third party without your prior consent. We may share data with trusted third party partners for purposes of sending your email or postal mail, customer support, or statistical analysis. Such third parties are prohibited from using your personal information except in connection with providing such services on our behalf.
We may disclose Personal Information when we are required to or when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of Personal Information.
USE OF MOBILE TELEPHONE NUMBER
We do not currently send text messages for marketing purposes, but to the extent you provide us with your mobile telephone number, you consent to the transmission of text messages to such number, and waive any rights you may have under the Telephone Consumer Protection Act. You may, however, contact us and opt out of receiving such texts.
MANAGING YOUR PREFERENCES
1. Managing Online Advertising Preferences
You can manage online advertising preferences by setting or rejecting cookies on most browsers. Additionally, you can manage online advertising preferences via the following:
Google Ad Preferences Manager
Facebook Ad Preferences Manager
Network Advertising Initiative
Digital Advertising Alliance
While CommonCounsel will follow any such preferences, we make no representations regarding whether third parties, including third party ad platforms, will do so.
2. Managing Your Newsletter/Communications Preferences
You may select whether or not you wish to continue to receive newsletters or other communications by “opting out” using the unsubscribe links within the emails we send.
CommonCounsel endeavors to secure your Personal Information from unauthorized access, use or disclosure by putting into place reasonable physical, electronic and managerial procedures to safeguard the information we collect. For example, when we collect credit card information or other personal information, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Additionally, your account information is accessible online only through the use of a password. You are responsible for safeguarding and preventing unauthorized access to your user information and password and you are responsible for any use of the Services by any person using your password. Please notify us immediately via email if you believe your password has been misused. You should also note that email is not secure, and you should not send any confidential or sensitive information to us via an unsecured email.
THIRD PARTY WEBSITES AND PRACTICES
TRANSFERS OF INFORMATION
Information about our customers, including Personal Information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which Personal Information could be transferred to third parties as one of CommonCounsel's business assets. In such an event, we will attempt to notify you before your Personal Information is transferred, but you may not have the right to opt out of any such transfer.
COMMUNICATION WITH ATTORNEYS
In order to ensure delivery of the Services and for quality assurance purposes, CommonCounsel will have access to communications with attorneys which are transmitted through the Services. As a result, if you choose to communicate with an attorney through the Services, please note that any such communication between you and a participating attorney may not be treated as confidential information or protected by the attorney-client privilege doctrine.
Our Services are not intended for use by children under the age of 18, and such use is prohibited by our Terms of Service. We do not knowingly collect Personal Information from children under 18. If you become aware that a child has provided us with Personal Information, please contact us as set forth in this Policy.
CHANGES TO THE POLICY
We may change the provisions of this Policy at any time, and we will always post the most up-to-date version on our website.
If you have any questions or comments about this Policy or the practices relating to our Services, or you wish to verify, correct or delete any Personal Information we have collected, please contact us at:
Common Counsel, Inc.
69 Charlton Street
New York, NY 10014